Monthly Newsletters
We appreciate that our customers do not always get chance to read and digest every newsletter we issue, therefore we also produce a monthly newsletter that highlights the main topics of the month acting as a news summary.
Monthly Newsletter / Issue.19
In this month’s issue we reveal a new Treating Customers Fairly values document, we explain the changes that have been made to the Complaints Procedures and look at what the industry is doing in order to combat mortgage fraud.
Date: 18.12.2007
Monthly Newsletter / Issue.18
In this month’s issue we reveal an updated form designed by Ecompli that will assist Supervisors, we also cover the FSA’s latest mystery shopping campaign, we provide an update on what you can include when calculating your firm’s capital resources and feature our reference request letter which will help when recruiting new members of staff.
Date: 30.11.2007
Monthly Newsletter / Issue.17
In this month’s issue we look at the changes to the Training and Competence Scheme, we provide an update on TCF and examine the mortgage related projects that the FSA are carrying out.
Date: 31.10.2007
Monthly Newsletter / Issue.16
In this month’s issue we look at Treating Customers Fairly, we provide guidance on proving your identity and look at the implications of Mortgages running into retirement.
Date: 27.09.2007
Monthly Newsletter / Issue.15
In this months issue we look at changes to the Training and Competence regime, areas of concern related to Anti-Money Laundering procedures and provide an update on Treating Customers Fairly.
Date: 31.08.2007
Monthly Newsletter / Issue.14
In this months issue we look at the Principle Based Regulation, Key Rules for Complaints Handling and announce the launch of our Training Knowledge Assessments.
Date: 31.07.2007
Monthly Newsletter / Issue.13
In this months issue we look at what is happening with the IDD, General Insurance Cold Calling Standards and Key Rules for Complaints Handling. We also announce the move of Ecompli Offices.
Date: 29.06.2007
Monthly Newsletter / Issue.12
In this months issue we look at the tough stance the FSA are taking against small firms, PPI refunds Agreement and Key Rules for Financial Promotions.
Date: 30.05.2007
Monthly Newsletter / Issue.11
In this months issue we look at the latest developments with Payment Protection Insurance, the Training and Competence Sourcebook Review, exempt financial promotions and announce a new Financial Forum which is soon to be launched.
Date: 30.04.2007
Monthly Newsletter / Issue.10
In this months issue we look at the Initial Disclosure Document, Treating Customers Fairly, Anti-Money Laundering Training and the new rules for business stationery
Date: 30.03.2007
Monthly Newsletter / Issue.09
In this months issue we look at Mortgage Advice Compliance Guidance, Gap Analysis Reviews and Anti-Money Laundering Management Responsibilities
Date: 28.02.2007
Monthly Newsletter / Issue.8
In this months issue we present the first PPI Nationally Accredited Course, provide guidance on Single Premium Payment Protection, Insurance Advertisements, Data Protection and Treating Customers Fairly
Date: 31.01.2007
