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There are two sections in the Training & Competence Sourcebook within the Financial Services Authority (FSA) Handbook. The first section (TC1) contains the Commitments which states that it is a firms’ responsibility to ensure that individuals:
1. are (and remain) competent for the work they do;
2. are appropriately supervised;
3. have their competence regularly reviewed; and
4. have a level of competence appropriate for the nature of the business.
The second section of the Training and Competence Sourcebook (TC2) contains detailed requirements that apply in addition to the Commitments, including recruitment, training, attaining and maintaining competence, appropriate examinations, supervising and record keeping.
Principle 3 requires firms to take reasonable care to organise and control their affairs responsibly and effectively. This includes making proper arrangements for any employee associated with a regulated activity carried on by the firm to achieve, maintain and enhance competence.
| Training & Competence Manual V2 | 159 KB | DOC | Download |
| Factfind Observation | 59 KB | DOC | Download |
| Factfind Observation Example | 63 KB | DOC | Download |
| Presentation Observation | 61 KB | DOC | Download |
| Presentation Observation Example | 66 KB | DOC | Download |
| CPD Form | 43 KB | DOC | Download |
| Action Planner | 33 KB | DOC | Download |
| Action Planner Example | 33 KB | DOC | Download |
| Competence Sign Off Form V2 | 39 KB | DOC | Download |
| Formal Review | 34 KB | DOC | Download |
| One to One Form | 35 KB | DOC | Download |
| One to One Example | 36 KB | DOC | Download |
| Recruitment Process Checklist | 51 KB | DOC | Download |
| Reference Request Letter | 26 KB | DOC | Download |
| Training Needs Analysis | 36 KB | DOC | Download |
| Training Needs Analysis Example | 42 KB | DOC | Download |
| KPI Reveiw Form | 19 KB | XLS | Download |
| KPI Review Form Example | 20 KB | XLS | Download |
| Supervisor Half Yearly Return | 48 KB | DOC | Download |
| Supervisor Half Yearly Return Example | 49 KB | DOC | Download |
| General Meeting Note | 31 KB | DOC | Download |
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