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Training & Competence

There are two sections in the Training & Competence Sourcebook within the Financial Services Authority (FSA) Handbook. The first section (TC1) contains the Commitments which states that it is a firms’ responsibility to ensure that individuals:

1. are (and remain) competent for the work they do;
2. are appropriately supervised;
3. have their competence regularly reviewed; and
4. have a level of competence appropriate for the nature of the business.

The second section of the Training and Competence Sourcebook (TC2) contains detailed requirements that apply in addition to the Commitments, including recruitment, training, attaining and maintaining competence, appropriate examinations, supervising and record keeping.

Principle 3 requires firms to take reasonable care to organise and control their affairs responsibly and effectively. This includes making proper arrangements for any employee associated with a regulated activity carried on by the firm to achieve, maintain and enhance competence.

Training & Competence Guidance

Training & Competence Manual V2 159 KBDOCDownload

Advice Process Observation Documents

Factfind Observation 59 KBDOCDownload
Factfind Observation Example 63 KBDOCDownload
Presentation Observation 61 KBDOCDownload
Presentation Observation Example 66 KBDOCDownload

Continual Professional Development

CPD Form 43 KBDOCDownload

Ongoing Training & Competence Documents

Action Planner 33 KBDOCDownload
Action Planner Example 33 KBDOCDownload
Competence Sign Off Form V2 39 KBDOCDownload
Formal Review 34 KBDOCDownload
One to One Form 35 KBDOCDownload
One to One Example 36 KBDOCDownload
Recruitment Process Checklist 51 KBDOCDownload
Reference Request Letter 26 KBDOCDownload

Training Needs Analysis and Key Performance Indicator Documents

Training Needs Analysis 36 KBDOCDownload
Training Needs Analysis Example 42 KBDOCDownload
KPI Reveiw Form 19 KBXLSDownload
KPI Review Form Example 20 KBXLSDownload

Supervisor Documents

Supervisor Half Yearly Return 48 KBDOCDownload
Supervisor Half Yearly Return Example 49 KBDOCDownload
General Meeting Note 31 KBDOCDownload

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