“I have known Suzanne Gibson for over 14 years and in that time, she has proven herself to be the most experienced person within her field of financial services compliance that I have dealt with.

Many experts in Suzanne’s field of compliance simply point you in the direction of the information you need to find i.e. refer to the handbook. However, Suzanne’s brain is an encyclopaedic store of knowledge that she can reference instantly, she can retrieve the information required to answer your question and discuss it with you right there and then in a clear and succinct way which refreshing in her profession to achieve the required result.

It’s not only Suzanne’s vast knowledge that makes her stand out within her sector, alongside it she also has a wonderfully bubbly and friendly personality which helps her to deliver any advice or training in an engaging manner allowing delegates to ask the questions they need to fully understand the subject. I wouldn’t hesitate to refer any clients, colleagues or anyone in need of compliance advice or training to Suzanne and her company Ecompli.”

“Ecompli have provided us with first rate compliance support for some time now. The information and advice available through their website is comprehensive, easily accessible and has proven to be invaluable to us. We are regularly in contact with Ecompli and always receive a friendly, prompt and professional service from all of the team.

The systems and procedures we now have in place ensure our ongoing compliance and have provided all of our staff and management with a high level of confidence that we are working to standards considerably higher than those demanded by the regulator. I never thought that I would say this, but Ecompli have made compliance enjoyable!”

“We are now in our 4th year of compliance support from Ecompli. Stephen, Suzanne and the team completely understand the requirements and practicalities of running a Mortgage and Insurance brokerage – the support that they provide is a perfect blend of practical advice and thorough attention to detail. The resources available on the Ecompli website are well written, comprehensive and intuitive, as are the regular updates that we receive by email. On their own these resources would represent excellent value for money from our Ecompli subscription.

However, the key reason for our satisfaction with Ecompli is the ad-hoc support and advice that we have access to. We can call or email the team at any time with questions, advice requests etc and the answers are always prompt and accurate.
It is our opinion that no other compliance provider comes close to matching Ecompli’s support packages and we would not hesitate to recommend them to other firms.”

“Ecompli provide Financial Conduct Authority (FCA) compliance support to 3mc. It’s an absolute pleasure to utilise their services as Suzanne and her team are so enthusiastic about all compliance matters, and are very proactive when it comes to informing us of the required changes following the introduction of new and revised regulations. Suzanne has such a positive attitude in terms of compliance which really helps us take onboard all of her feedback so that we can continually improve our compliance processes and procedures.”

“I would like to take this opportunity to thank you for your continued hard works and understanding of our business. Ecompli are unique in their approach and we have always been very impressed with your knowledge and understanding of how the FCA and its processes work. A great team and very helpful and considerate. I would have no hesitation in recommending your services, and indeed we have to several of our clients. Thank you so much.”

“We always struggled to keep up to date with the ever changing compliance required by our industry. E-Compli have taken away this burden allowing us to concentrate on the core of our business and company growth. They have gone above and beyond to bring us (and keep us) up to date with our regulatory requirements and are always on hand to answer questions and assist with audits. They are always friendly and approachable and I would not hesitate to recommend them to any other financial institution.”

“I have used the services of Ecompli for years in both my current and previous roles. Our primary focus is Insurance Broking and whereby we appreciate the benefits of being compliant we do not want the headache of dealing with it each and every day – this is where Ecompli provide such value by simply taking away the headache and allowing us to get on with running our business. Their specialist knowledge and advice on the rules and regulations are a real credit to them and nothing is ever too much trouble. I cannot recommend them highly enough.”

“I have had a relationship with Ecompli for several years now and I have found them to be professional and knowledgeable about the industry I trade in. The reason I decided to write this testimonial is because Ecompli are probably the only strategic partner who work along side my business that actually does what they say they are going to do!

By that I mean that they are proactive instead of reactive, are always ahead with new rules and changes in the industry, have an informative website which is easy to navigate and have friendly and approachable staff. Ecompli keep you informed by regular emails that are relevant and I particularly like the way I can call them at any time to discuss any problem or challenges I face with compliance in my business. I would go as far to say they do over and above what normal service they offer and I have no hesitation to recommending them to any one in this industry.”

“HomeCall+ has used the services of Ecompli for 2 years and during this time has found them to be invaluable in the support and guidance they provide. Ecompli are extremely approachable and can be relied upon for any queries / guidance.

We meet with Ecompli on a monthly basis to review processes, file checks, TCF training / checks, complaints training. In addition to the monthly reviews we contact them on a regular basis to review all marketing literature & advertising campaigns and also for compliance advice on any new campaigns we are looking at launching. This year HomeCall+ completed a TCF audit by the FSA which Ecompli assisted with gathering the information and providing guidance so that we felt comfortable with the process. Ecompli are efficient, friendly, approachable and I don’t know how we managed without them!”